Privacy Policy

1. Information We Collect

We collect information you provide directly to us, such as when you request a quote, create an account, contact us, or use our services. This may include your name, email address, phone number, company name, shipping addresses, and payment information.

2. How We Use Your Information

We use the information we collect to:

• Process and manage your shipments and logistics services
• Communicate with you about your orders, quotes, and account
• Provide customer support and respond to inquiries
• Send you marketing communications (with your consent)
• Improve our services and website experience
• Comply with legal obligations

3. Information Sharing

We do not sell your personal information. We may share your information with trusted third-party service providers who assist us in operating our business, including carriers, customs brokers, and payment processors. All third parties are required to maintain the confidentiality of your information.

4. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet is 100% secure.

5. Cookies

Our website uses cookies to enhance your browsing experience, analyze site traffic, and personalize content. You can control cookie settings through your browser preferences.

6. Your Rights

You have the right to:

• Access and receive a copy of your personal data
• Request correction of inaccurate information
• Request deletion of your personal data
• Withdraw consent for marketing communications
• Lodge a complaint with a data protection authority

7. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

Email: info@transimex-canada.com
Phone: +1 514-850-7240
Address: 4629 Rue Louis-B.-Mayer, Laval, QC H7P 6G5, Canada